These terms and conditions (the "Terms and Conditions") govern the use of www.cartuning18.co.uk (the "Site"). This Site is owned and operated by Car Tuning 18. This Site provides car customisation services and related content.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

 

THESE TERMS AND CONDITIONS CONTAIN A DISPUTE RESOLUTION CLAUSE THAT IMPACTS YOUR RIGHTS ABOUT HOW TO RESOLVE DISPUTES. PLEASE READ IT CAREFULLY.

 

Intellectual Property: All content published and made available on our Site is the property of Car Tuning 18 and the Site’s creators. This includes, but is not limited to, images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

 

Accounts: We do not currently offer account creation functionality through our Site. If this changes in the future, appropriate terms will be added.

 

Sale of Products & Services: These Terms and Conditions apply to all the services and products that are displayed on our Site at the time you access it. All information, descriptions, or images that we provide are as accurate as possible. However, we are not legally bound by such information as we cannot guarantee the accuracy of all content. You agree to purchase services and products from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever necessary. If we cancel your order and have already processed your payment, we will issue a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

 

Third Party Goods and Services Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site.

 

Payments: We accept the following payment methods:

• Credit Card

• Debit Card

• Cash (in-store)

By providing us with your payment information, you authorise our use of and access to the payment instrument. You authorise us to charge the amount due. If we believe your payment has violated any law or these Terms, we reserve the right to cancel or reverse your transaction.

 

Right to Cancel and Receive Reimbursement: If you are a customer living in the UK or EU, you have the right to cancel your contract within 14 days without giving any reason.

The cancellation period will expire 14 days from the date of purchase. To exercise your right to cancel, you must inform us of your decision to cancel within this period by email at info@cartuning18.co.uk or in person at our location.

The right to cancel does not apply to:

• Services you requested to begin during the cancellation period

• Goods that are custom-made or clearly personalised

• Services related to leisure activities where the contract includes a specific date or period

 

Effects of Cancellation: If you requested performance of services during the cancellation period, you must pay us an amount proportionate to what has been provided up until you informed us of your decision to cancel. Any amount paid exceeding this will be reimbursed using the same payment method unless otherwise agreed.

 

Refunds: We provide a 30-day exchange policy under the Distance Selling Regulations. Beyond this period, exchanges are only offered for faulty goods.

 

Consumer Protection Law: Where the Sale of Goods Act 1979, the Consumer Rights Act 2015, or other consumer protection laws apply and cannot be excluded, these Terms will not limit your legal rights. These Terms will be interpreted to respect such legislation.

 

Links to Other Websites: Our Site may contain links to third party websites or services. We are not responsible for the content or practices of any third-party site linked to on our Site. It is your responsibility to read the terms and conditions and privacy policies of these websites.

 

Limitation of Liability: Car Tuning 18 and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities or expenses including legal fees from your use of the Site.

 

Indemnity: Except where prohibited by law, by using this Site you indemnify and hold harmless Car Tuning 18 and its affiliates from any claims or damages arising out of your use of our Site or violation of these Terms.

 

Applicable Law: These Terms and Conditions are governed by the laws of England.

 

Dispute Resolution: If you and Car Tuning 18 are unable to resolve a dispute through informal discussion, you agree to submit the issue to a neutral arbitrator. The arbitrator’s decision will be final and binding. Costs of arbitration will be shared equally. Both parties retain the right to bring actions in small claims court or for injunctive relief or intellectual property infringement.

 

Severability: If any provision in these Terms is found invalid under applicable laws, it will be removed, and the rest will remain valid.

 

Changes: We may amend these Terms to comply with laws or operational changes. We will notify users by posting a notice on our Site.

 

Contact Details Please contact us if you have any questions: Car Tuning 18

• Address: 18 Cricklewood Broadway, London, NW2 3HD 

• Email: info@cartuning18.co.uk 

• Phone: 020 8452 0499 

• WhatsApp: 07713 369538