1. Introduction

Car Tuning 18 respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

2. Who We Are

Car Tuning 18 is an automotive customization specialist offering services such as window tinting, vehicle wrapping, sound system installations, and parking sensor installations. Our website address is: https://www.cartuning18.co.uk. 

 

3. Information We Collect

We may collect and process the following personal data:

• Contact Information: Name, telephone number, and email address provided when you complete forms on our website or contact us via phone or email. 

• Vehicle Details: Information about your vehicle necessary to deliver our services, such as make, model, and year. 

• Payment Information: Details required to process payments for services rendered. 

• Communication Data: Records of our correspondence and interactions with you. 

 

4. How We Use Your Information

We use the collected information to:

• Provide and manage the services you request.

• Process transactions and send related confirmations. 

• Respond to enquiries and offer customer support. 

• Send marketing communications, subject to your consent. 

• Comply with legal and regulatory obligations. 

 

5. Cookies

We use analytics software, such as Google Analytics, which may use cookies to help us track the performance of our website. We do not use cookies for any other purpose. You are free to opt out of accepting cookies.

Our website may include embedded content (e.g., videos, images, articles) from other websites. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.

 

6. Who We Share Your Data With

We do not share your data with any third parties when you visit our website, except for Google Analytics, which tracks visitor behaviour on our website. When making a payment, your details may be shared with the credit card processor to process your payment. Car Tuning 18 does not retain your payment details. Services that require subscriptions will result in the payment processor retaining your card details to process your subscription.

 

7. Data Retention

We retain your data for 3 to 12 months after we are no longer working together. After this period, your details are no longer retained and will not be recoverable. We do not receive or store credit card details.

 

8. Your Rights

You have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you. 

• Right to Rectification: Request correction of any inaccurate or incomplete data. 

• Right to Erasure: Request deletion of your personal data, subject to certain conditions. 

• Right to Restrict Processing: Request limitation on the processing of your personal data. 

• Right to Data Portability: Request transfer of your data to another controller. 

• Right to Object: Object to the processing of your personal data in specific circumstances. 

To exercise any of these rights, please contact us using the details provided below.

 

9. Data Security

We have implemented appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

 

10. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy policies of these websites and recommend that you read the privacy policies of each website you visit.

 

11. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to remove that information from our records.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and, where appropriate, we will notify you by email.

 

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

• Address: 18 Cricklewood Broadway, London, NW2 3HD 

• Email: info@cartuning18.co.uk 

• Phone: 020 8452 0499 

• WhatsApp: 07713 369538